Belvita Phone Numbers and Emails

Toll-Free Number:

  • (855) 535-5648

General Info:

  • (334) 238-8239

Belvita Email:

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Contact Information

Belvita Help Center:

Corporate Office Address:

Mondelēz International
100 Deforest Ave
East Hanover, New Jersey 07936
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 6:00 pm ET

More contact details

Belvita Rating Based on 77 Reviews

Rating details

2.6
more details
Value for money
Product or Service Quality
Website
Advertised vs Delivered

Rating stats

Rating trend

How Good is Belvita's Customer Service?

Rutha Pbe
Rutha Pbe
Feels Satisfied | Oct 18, 2023

Courteous

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Braedyn Dce
Braedyn Dce
Feels Disappointed | Sep 01, 2023

nothing, I wanted to ask a question. I did post it but have not gotten an ansowen exempt to put my opinion on here!

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Marceil Twe
Marceil Twe
Feels Satisfied | Jul 20, 2023

I brought 12 pack box of Belvita Crunchy Blueberry breakfast biscuits the box was properly sealed but the back of the individual packages were not properly sealed the top ends and bottom ends were sealed but all the middle backs were not therefore the biscuits were soft and stale the Representative was very professional and kind and informed that I would received a coupon in7 to 10 business days for some more biscuits I Love the Belvita Biscuits and been purchasing them for about 2 years now

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Summary of Belvita Customer Service Calls

172 TOTAL
CALLS
02:40 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Belvita?

Request for Information Question:

  • “To check ingredients”
  • “Request for peanut butter sandwich cookies”
  • “Question why cannot get belvita peanut butter sandwich”

Product/ Service Question:

  • “Comment on missing product”
  • “Incorrect order received”
  • “Damaged shipment”

Shipping and Delivery Question:

  • “Haven't received my coupons”
  • “Individual package not sealed. When I pull a pack out of the box, the cookies drop into the box. They are not sealed at all on one end. Also, I am unable to find Cranberry Orange.”
  • “Individual package not sealed close”

Activation/ Cancellation Question:

  • “Asking if gingerbread was canceled”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Wanted to know if you had any coupons available and why i can never find the cinnamon and briwn sugar cream ones”

Staff Question:

  • “Packaging problems customer service”

Other Question:

  • “Mold”
  • “Open packs of Breakfast Biscuits”
  • “Order conform”

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